Crystal Clarity Wholesale Terms and Conditions

Crystal Clarity Publishers

1123 Goodrich Boulevard, Commerce, CA 90022

To apply as a wholesaler, click HERE.

1. Minimum Order Value

For first-time customers of Crystal Clarity Publishers, the minimum order value is $100.

2. How to Place an Order

3. Wholesale Pricing

All prices are listed in US dollars. All authorized retailers will receive the following wholesale discount schedule:

40% 5-10 copies
45% 10-25 copies
50% 25 copies +

4. Returns

Return/refund applies for damaged or lost items only. Please contact us within three business days of receipt of damaged products, or for lost items, after ten business days after the estimated date of delivery.

5. Payments

Payments will be made at the time of order via any of the major credit cards (MasterCard, Visa, Discover, and American Express).

6. Net 30 Terms

Wholesale customers may request net-30 credit terms by emailing orders@crystalclarity.com or by calling toll-free (800) 424-1055 after a minimum order of $100. Credit terms are approved on a case-by-case basis. Invoices can be settled via credit card or check. 

7. Shipping

Shipping is not included in the cost of goods. On all orders, freight will be charged on each invoice based on total package weight and shipping destination. 

8. Damages and Defects

Please inspect all shipments immediately upon arrival. Please contact Crystal Clarity at orders@crystalclarity.com within 3 days of receipt of damaged or defective shipments. 

9. Delivery Window 

Please allow at least 10-14 days from the time of your order for completion of delivery. Larger orders may require more time; please contact us for information about availability. 

10. Backorders

Out-of-stock goods will be back-ordered and shown on your invoice. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. Outstanding backorders will be shown on each invoice. If you wish to cancel any back-ordered items or not have backorders listed at all, please inform us. We will notify you as backorders become available. 

To apply as a wholesaler, click HERE.

Worldwide shipping

We now ship worldwide. Delivery times vary depending on location.

Customer service

Give us a call at (800) 424-1055.

Secure payment

We offer secure checkout with credit cards, PayPal, Shop Pay, Apple Pay, and more.