Crystal Clarity Wholesale Terms and Conditions
Crystal Clarity Publishers
WHOLESALE TERMS & CONDITIONS
To apply as a wholesaler, click HERE.
- Minimum Order Value
For first time customers of Crystal Clarity Publishers the minimum order value is $100.
- How to place order
- Email your order: orders@crystalclarity.com
- Call our customer service representative toll free (800) 424-1055
- MSRP
Products or goods purchased from Crystal Clarity shall only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 15% below MSRP. Permission for special sale events beyond the 15% discount by the Wholesale Account must be requested in writing to Crystal Clarity Publishers.
- Wholesale Pricing
All prices are listed in US dollars. All authorized retailers will receive the following wholesale discount schedule:
40% 5-10 copies
45% 10-25 copies
50% 25 copies +
- Returns
Books sold to bookstores, retailers or wholesalers are returnable up to 6 months from invoice date, but not before 120 days. All returned books must be in resalable condition. Books returned in a non-resalable condition will not be credited. Request for return is required. To ensure proper credit, returns must provide original invoice number and date for all returned merchandise. Address for returns—UPS, FedEx, DHL or independent freight shipments only to:
Crystal Clarity Publishers
1123 Goodrich Blvd.
Commerce, CA 90022
- Payments
Crystal Clarity accepts credit card (MasterCard, Visa, Discover, and American Express).
All credit card payments currently do not incur a merchant fee.
- Net 30 Terms
You may also apply for credit terms with us by filling out an application form with at least three credit references. You may also get a credit application by request via our Contact Us page or by calling toll free (800) 424-1055 after a minimum order of $100.
- Shipping
Shipping is not included in the cost of goods. On all orders freight will be charged on each invoice at a rate of approximately 7% per invoice total.
- Damages and Defects
Please inspect all shipments immediately upon arrival. Please contact Crystal Clarity at orders@crystalclarity within 3 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
- Delivery Window
Please allow at least 10-14 days from the time of your order for completion of items. Larger orders may require more time; please contact us for information about availability.
- Backorders
Out-of-stock goods will be back-ordered and shown on your invoice. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. Outstanding back-orders will be shown on each invoice. If you wish to cancel any back-order or not have back-orders listed at all, please inform us. We will notify you as back-orders become available.
- Shipping International Orders
We are not shipping international orders at this time, as there have been too many customs and shipping complications to make this worthwhile for the customer.
To apply as a wholesaler, click HERE.
